Compliance
Last updated: September 14, 2025
Our Compliance Commitment
Rate My Ex is committed to complying with all applicable data protection and privacy laws. We regularly review and update our practices to ensure we meet or exceed regulatory requirements.
General Data Protection Regulation (GDPR)
We comply with the GDPR, which applies to users in the European Union and European Economic Area.
Legal Basis for Processing
We process your data based on the following legal grounds:
- Legitimate Interest: Providing our anonymous review platform
- Consent: For optional features and analytics
- Legal Obligation: When required by law
Your GDPR Rights
Under GDPR, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data
- Right to Restriction: Limit how we process your data
- Right to Withdraw Consent: Withdraw consent at any time
Data Protection Officer
For GDPR-related inquiries, please contact our Data Protection Officer at:
Email: [email protected]
California Consumer Privacy Act (CCPA)
We comply with the CCPA, which provides privacy rights to California residents.
CCPA Rights
California residents have the following rights:
- Right to Know: Request information about personal data collected
- Right to Delete: Request deletion of personal data
- Right to Opt-Out: Opt out of sale of personal data
- Right to Non-Discrimination: Not be discriminated against for exercising rights
Data Categories
We collect the following categories of personal information:
- Identifiers (IP address, device information)
- Internet activity (usage analytics)
- User-generated content (reviews, comments)
Children's Online Privacy Protection Act (COPPA)
We comply with COPPA, which protects the privacy of children under 13.
Age Restriction
Our service is not intended for children under 18. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Data Retention and Deletion
Retention Periods
We retain data for the following periods:
- User Reviews: Until deletion is requested or content is removed for policy violations
- Analytics Data: 26 months (Google Analytics standard)
- Server Logs: 90 days for security purposes
- Backup Data: 30 days
Deletion Process
When you request data deletion, we will:
- Remove your data from active systems within 30 days
- Delete data from backups within 90 days
- Provide confirmation of deletion
- Maintain records of deletion for compliance purposes
International Data Transfers
We may transfer your data internationally. When we do, we ensure appropriate safeguards are in place:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes
- Other appropriate safeguards
Data Breach Notification
In the event of a data breach that affects your personal data, we will:
- Notify relevant authorities within 72 hours (GDPR requirement)
- Notify affected users without undue delay
- Provide information about the breach and potential impact
- Take steps to mitigate any harm
- Document the incident and our response
Third-Party Compliance
We work with third-party service providers who also comply with applicable privacy laws:
Our Service Providers
- Supabase: Database and authentication services
- Google Analytics: Website analytics
- Microsoft Clarity: User behavior analytics
- Vercel: Hosting and CDN services
Compliance Monitoring
We regularly monitor our compliance through:
- Regular privacy impact assessments
- Compliance audits and reviews
- Staff training on privacy and data protection
- Monitoring of regulatory changes
- Incident response testing
Exercising Your Rights
To exercise your privacy rights, please contact us:
Email: [email protected]
Subject: [PRIVACY REQUEST] Your Request Type
Response Time: We aim to respond within 30 days
Required Information
- Your name and contact information
- Specific request (access, deletion, etc.)
- Any relevant identifiers
- Verification of your identity
Updates to Compliance
We may update this compliance information as regulations change or our practices evolve. We will notify users of any material changes through our website or email notifications.
Contact Information
For compliance-related questions or to exercise your rights, please contact us:
Privacy Team: [email protected]
DPO: [email protected]
Legal Team: [email protected]
Website: https://www.ratemyex.online