Rate My Ex

Security

Last updated: September 14, 2025

Our Security Commitment

At Rate My Ex, we take security seriously. We are committed to protecting your data and maintaining the highest standards of security to ensure a safe and trustworthy platform for our users.

Security Measures

Data Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols. This ensures that your information remains secure during transmission.

Database Security

Our database is hosted on Supabase, a secure cloud platform with enterprise-grade security features including:

  • End-to-end encryption at rest
  • Automatic backups and disaster recovery
  • Network isolation and firewall protection
  • Regular security audits and penetration testing

Access Controls

We implement strict access controls to protect your data:

  • Role-based access control (RBAC)
  • Multi-factor authentication for administrative access
  • Regular access reviews and audits
  • Principle of least privilege

Anonymity Protection

We go to great lengths to protect user anonymity:

  • No collection of personally identifiable information
  • IP address anonymization
  • No tracking of user behavior beyond basic analytics
  • Automatic data retention policies

Infrastructure Security

Cloud Security

Our platform is built on secure cloud infrastructure with:

  • DDoS protection and mitigation
  • Intrusion detection and prevention systems
  • Regular security updates and patches
  • 24/7 monitoring and alerting

Application Security

We follow security best practices in our application development:

  • Input validation and sanitization
  • SQL injection prevention
  • Cross-site scripting (XSS) protection
  • Cross-site request forgery (CSRF) protection
  • Content Security Policy (CSP) implementation

Content Moderation

We employ multiple layers of content moderation to maintain a safe environment:

  • Automated content filtering
  • Manual review processes
  • User reporting mechanisms
  • Community guidelines enforcement
  • Regular content audits

Incident Response

We have established procedures for responding to security incidents:

  • 24/7 incident monitoring
  • Rapid response team
  • Escalation procedures
  • User notification protocols
  • Post-incident analysis and improvement

Vulnerability Disclosure

We welcome security researchers and users to report potential vulnerabilities. If you discover a security issue, please follow our responsible disclosure process:

Important Guidelines

  • Do not attempt to access other users' data
  • Do not perform destructive testing
  • Do not publicly disclose vulnerabilities before we have a chance to fix them
  • Provide detailed information about the vulnerability

Reporting Security Issues

To report a security vulnerability, please contact us at:

Email: [email protected]
Subject: [SECURITY] Vulnerability Report
Response Time: We aim to respond within 24-48 hours

What to Include

  • Detailed description of the vulnerability
  • Steps to reproduce the issue
  • Potential impact assessment
  • Your contact information (optional)

Security Updates

We regularly update our security measures and will notify users of any significant security-related changes through our website or email notifications. We recommend checking this page periodically for updates.

User Security Tips

While we work hard to protect your data, you can also take steps to enhance your security:

  • Use a strong, unique password for your account
  • Keep your browser and operating system updated
  • Be cautious about sharing personal information
  • Report suspicious activity immediately
  • Use HTTPS when accessing our website

Contact Information

For security-related questions or concerns, please contact us:

Security Team: [email protected]
General Support: [email protected]
Website: https://www.ratemyex.online